Privacy Policy
At Gokarna Pooja Sevas, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or book poojas and other spiritual services.
By using our website or submitting your information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information when you contact us, submit an enquiry, or book a pooja or seva. This information may include:
Your name
Phone number
Email address
Address or location details
Details required for performing a pooja or seva
Booking and service preferences
Payment and transaction-related information
Messages, questions, or information you provide through our contact forms, WhatsApp, phone, or email
For certain traditional rituals, you may voluntarily provide information such as names of family members, birth details, gothra, nakshatra, or other details necessary for performing the requested religious service.
We request such information only when it is relevant to the pooja or seva you have requested.
2. How We Use Your Information
The information collected may be used to:
Process your pooja or seva booking
Communicate with you regarding your booking or enquiry
Obtain the information required to perform requested rituals
Coordinate pooja schedules and arrangements
Provide booking confirmations and service updates
Respond to questions and support requests
Process payments and maintain transaction records
Improve our website, services, and customer experience
Send service-related communications
Send promotional or informational communications where appropriate and permitted
We do not use information provided for religious rituals for unrelated purposes.
3. Payment Information
Payments for poojas and other services may be processed through third-party payment gateways or banking services.
Gokarna Pooja Sevas may not directly store complete debit card, credit card, UPI, or banking credentials. Payment information handled by third-party payment providers is subject to their respective privacy policies and security practices.
4. Cookies and Website Usage Information
Our website may use cookies and similar technologies to improve website functionality and understand how visitors use the site.
Information collected automatically may include:
- Browser type
- Device type
- IP address
- Pages visited
- Time spent on the website
- Referring website or source
Cookies may also be used by third-party services such as analytics tools, embedded maps, social media platforms, or advertising services.
You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
5. Sharing of Personal Information
We do not sell or rent your personal information.
We may share necessary information with trusted individuals or service providers only when required for providing our services, including:
Priests or authorized persons involved in conducting the requested pooja
Payment processing providers
Website hosting and technical service providers
Communication service providers
Professional advisers where necessary
Government or legal authorities when required by applicable law
Any information shared will be limited to what is reasonably necessary for the relevant purpose.
6. Data Security
We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, disclosure, or alteration.
However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure. Users should therefore exercise appropriate care when sharing information online.
7. Data Retention
We retain personal information only for as long as reasonably necessary to:
Complete your booking or requested service
Maintain business and transaction records
Respond to enquiries
Meet accounting, legal, regulatory, or operational requirements
Information that is no longer required may be securely deleted or anonymized where appropriate.
8. Third-Party Links
Our website may contain links to third-party websites, social media platforms, payment gateways, maps, or other external services.
Gokarna Pooja Sevas is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policies of those services before providing personal information.
9. WhatsApp, Phone and Email Communication
If you contact us through WhatsApp, telephone, email, or other communication platforms, the information you provide may also be processed according to the privacy practices of the respective communication service provider.
We may use the contact details you provide to respond to enquiries, confirm bookings, provide pooja-related information, and send relevant service updates.
10. Children's Privacy
Our services are generally intended to be booked or managed by adults.
We do not knowingly collect personal information directly from children unless it is provided by a parent, guardian, or responsible adult for a legitimate purpose related to a requested religious ritual or service.
11. Your Privacy Choices
Subject to applicable requirements, you may contact us to:
Ask what personal information we hold about you
Request correction of inaccurate information
Request deletion of information that is no longer necessary
Withdraw consent for certain communications
Ask questions about how your information is handled
Some information may need to be retained where required for legal, accounting, security, or transaction-record purposes.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
Gokarna Pooja Sevas
Mahabaleshwar Temple Complex, Gokarna, Karnataka
Phone: +918217792757
Website: https://gokarnapoojasevas.com/